---
title: "Privacy Policy · Raven Counseling Services"
description: "How Raven Counseling Services collects, uses and protects information submitted through this site. You may request deletion of your inquiry data at any time."
lang: en
json-ld: |
  [
    {
      "@context": "https://schema.org",
      "@type": "Person",
      "name": "Zandria Hooks",
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      "jobTitle": "Licensed Clinical Social Worker",
      "hasCredential": [
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          "@type": "EducationalOccupationalCredential",
          "credentialCategory": "license",
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      "priceRange": "$150",
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          "@type": "MedicalTherapy",
          "name": "Cognitive Behavioral Therapy"
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      ]
    }
  ]
---

[![](/__l5e/assets-v1/83839b03-f1c0-4b57-9c0e-6bd73f14e11c/raven-mark.png)Raven Counseling Services ](/)

[Home](/)[About](/about)

[Services](/services)

[Specialties](/specialties)

[Service Areas](/service-areas)

[Rates](/rates)[Reviews](/reviews)[Contact](/contact)

[Book on Headway](https://care.headway.co/providers/zandria-hooks?utm_source=pem&utm_medium=direct_link&utm_campaign=193210)≡ 

PRIVACY

# Your information, respected.

A plain-language summary of how this website handles the information you share.

[Book on Headway →](https://care.headway.co/providers/zandria-hooks?utm_source=pem&utm_medium=direct_link&utm_campaign=193210)[Free 15-min consult](/contact)

## What this covers

This policy covers information submitted through ravencounselingservices.org, including the contact form. Clinical treatment records are governed separately by HIPAA and Raven Counseling Services' Notice of Privacy Practices, which you'll receive at intake.

## What we collect from the site

The contact form collects your first name, phone number, email, an optional message, your preferred contact method and consent. This information is transmitted to a secure lead-routing endpoint so we can respond.

## How we use it

To respond to your inquiry, schedule a consult, and provide information about services. We do not sell or rent your information.

## Third parties

Scheduling and billing are handled by **Headway**, which has its own privacy practices. Website analytics, if enabled, are limited to aggregated site usage.

## Your choices

You can request that your inquiry data be deleted at any time by emailing [admin@ravencounselingservices.org](mailto:admin@ravencounselingservices.org).

This site is informational and does not create a provider-client relationship.

READY WHEN YOU ARE

## When you're ready to begin, I'm here. 

Book directly through Headway, or start with a free 15-minute consult so we can find out if we're a fit.

[Book on Headway →](https://care.headway.co/providers/zandria-hooks?utm_source=pem&utm_medium=direct_link&utm_campaign=193210)[Free 15-min consult](/contact)

IF YOU ARE IN CRISIS

In crisis or thinking about harming yourself? This site isn't for emergencies. Call or text **988** (Suicide & Crisis Lifeline), or dial **911**. Veterans: press **1** after calling 988.

![](/__l5e/assets-v1/83839b03-f1c0-4b57-9c0e-6bd73f14e11c/raven-mark.png)

Raven Counseling Services · PLLC 

Heal. Transform. Soar.

License #107245 · Licensed in TX · MD · MA · Fully telehealth.

EXPLORE

-   [About Zandria](/about)
-   [Services](/services)
-   [Specialties](/specialties)
-   [Service Areas](/service-areas)
-   [Rates & Insurance](/rates)
-   [Reviews](/reviews)
-   [Contact](/contact)

CONTACT

-   [(214) 984-3411](tel:+12149843411)
-   [admin@ravencounselingservices.org](mailto:admin@ravencounselingservices.org)
-   [Client Portal (Headway)](https://care.headway.co/providers/zandria-hooks?utm_source=pem&utm_medium=direct_link&utm_campaign=193210)
-   [Free 15-min consult](/contact)

HOURS

By appointment. Evenings available.

CREDENTIALS

Zandria Hooks, MSW, LCSW  
TX LCSW #107245

© 2026 Raven Counseling Services PLLC

[Privacy](/privacy)[Good Faith Estimate](/good-faith-estimate)Accessibility 988 / 911 Crisis Line 

Telehealth services are provided only to clients physically located in states where Zandria Hooks is licensed (TX, MD, MA). Outcomes vary. No result is guaranteed. This site is informational only and does not create a provider-client relationship.

R 

How can we help?

Not for emergencies · 988 / 911

[Book a Call Free 15-min consult · via Headway or form ](/contact)[Call Us Directly (214) 984-3411 ](tel:+12149843411)

In crisis? Call or text **988**, or dial **911**. Veterans: press **1** after 988.